FAQs

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What are your sustainability efforts?

At Sailer’s Co., we are dedicated to sustainability by partnering with vendors who share our commitment to eco-friendly production practices. Our products are made on demand, which reduces overproduction and minimizes textile waste. We use water-based, non-toxic inks for printing and source responsibly made materials whenever possible. Additionally, our fulfillment process is designed to minimize waste through efficient packaging and energy-conscious operations. By choosing a made-to-order production model, we help reduce environmental impact while delivering high-quality, unique products just for you.

Where are your products sourced and made?

At Sailer’s Co., we carefully source our materials and partner with vendors from various parts of the world, ensuring the highest quality and uniqueness in every piece. Each product is meticulously sampled to meet our standards, quality checked, printed and carefully made to be shipped within the USA. This process allows us to create one-of-a-kind items that reflect our passion for craftsmanship, adventure, and coastal-inspired style.

What methods of payment do you accept?

At Sailer's Co., we accept all major credit or debit cards. You may also securely check out through Shopify Payments, PayPal, Apple Pay, Google Pay and Venmo.

How long does it take for my order to ship?

All items are made-to-order just for you! Please allow 3-7 business days for Fulfillment Timeframes and order processing of all orders. Most orders ship in 4 business days. This timeframe ensures high-quality production with minimal waste.

Note: during high volume times fulfillment may take a day longer than normal.

Standard Shipping Timeframes of 3-5 business days depending on your location are in addition to the fulfillment timeframes. You’ll receive a tracking number as soon as your order is on its way!

Care instructions for my Sailer's gear?

Please take good care of your Sailer's gear to ensure it lasts as long as you mean to keep wearing it on your adventures.

T-shirt, Sweatshirt, and Hoodie Care Instructions:

  • Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors.
  • Be wary of washing and drying on a high setting, especially when the garment is 100% cotton. High-temperature washes can fade and crack the print, and a high-temperature dryer setting can shrink the garment, as well as damage the print. 
  • Use non-chlorine bleach, only when necessary.
  • No fabric softeners.  
  • Tumble dry low, or hang-dry for longest life (recommended). 
  • Cool iron inside-out if necessary. Do not iron decoration/graphics. 
  • Do not dry clean.

Beanie and Hat Care Instructions:

  • Hand wash
  • Spot clean for minor dirt spots
  • Air dry only

Following these steps will help preserve the quality and longevity of your sweatshirts.

How do I choose the right size?

Our hoodies, sweatshirts and t-shirts are unisex, so we recommend sizing up for a more relaxed fit, or ordering your true fit for a more snug look—for example, if you typically wear a men’s M, consider ordering a size L if you want a more loose fit. To ensure the best fit, please refer to the size guide on each product page.

If the size chart is cut off, try adjusting your browser’s zoom settings to view the full page. If you need further assistance, feel free to email us at sailersco@gmail.com—we’re happy to help!

Do you offer international shipping?

Our goal is to ship worldwide but currently we are only able to ship nationwide in the USA.

How can I exchange/return an item?

We accept returns and exchanges within 14 days of receiving your order.

For non-damaged items, customers are responsible for the return shipping cost.

Email us at crew@sailersco.com with:

  • Your order number
  • Your reason for the return or exchange
  • Clear photos (if applicable)

Please wait for a confirmation before sending anything back. Items mailed without approval will not be accepted.

Sail to our Refund Policy for more info.

Why Sailer's Co.?

Welcome to Sailer’s Co., also known as Sailers by our loyal crew! Deeply inspired by the sea, adventure, and bold living. We aim to inspire you to take risks, embrace your authenticity, and wear it proudly through our unique, coastal and thrill-inspired products. Whether you’ve searched for us as ‘Sailers Co’ or ‘Sailers,’ you’ve found the right place. Now go take a risk, be inspired, and Stay Wild!

Contact

We're here to connect, email us any time at crew@sailersco.com

Sailers Adventurer Blog

Sailer’s Co. Stands for the belief that adventure is a way of life—Daring into the unknown, with a salty breeze at your back, and the freedom to chase the wild with No Limits. As a way to connect with the Sailer in you, Sailer’s wants to dare you to share your story for a chance to be featured in the Sailers Adventurer Blog—a space dedicated to the stories of the fearless explorers, risk-takers, and those who refuse to be tamed, just like you!

Ready to share your Journey?